Pamela Jett
Let’s face it, the workplace can be an emotional place. It is critical to learn how to manage your own emotions and communicate effectively with others, even when they are spinning out of control. Give yourself an edge with the ability to stay calm, cool, and collected in the face of emotional outbursts of others. Loaded with practical communication tools for everyone: senior level executives, parents, administrative personnel, and first-time supervisors, this webinar will give you tools you can put to work immediately.
Your Benefits of Attending:
Techniques to keep a lid on your emotions when they are at the boiling point
Powerful strategies to help others “calm down”
How to manage conflict and confrontation with tact and finesse.
How to communicate with specific types of difficult people.
Join internationally recognized communication skills expert, Pamela Jett, as she teaches you how to effectively deal with emotionally challenging situations in your workplace.
Innovative Communication LeaderAs an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic theory and strategy to an unparalleled level of application.Certified Speaking ProfessionalPamela Jett has had a life-long romance with words and their effect on relationships and has felt at home on stage and in front of an audience for more than 30 years. Her first platform experience was in musical theater when, starting at the age of 9, she began to appear regularly in local community theater productions. At age 11, Pamela was recognized as a budding speaker when she successfully competed in a local speech competition. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.
