confeplanet


How to Create a Performance Improvement Plan that Actually Improves Performance

All Days
Human Resources | Recorded Webinar | Duration: 60 Minutes
Deborah Jenkins

Live webinar instructions will be emailed to you 3 days prior to the event. || The recording, digital download, and full transcript will be available within 48 hours after the webinar.
Description

A Performance Improvement Plan (PIP) is more than just a document—it's a structured and supportive tool for helping employees reach their full potential. Rather than serving as a disciplinary mechanism, a well-designed PIP should act as a career development framework that outlines goals, defines expectations, and provides a clear roadmap for employee success.

Whether you're a seasoned HR leader, a new manager, or an employee trying to understand your role in a PIP process, this webinar will walk you through everything you need to know about designing, communicating, and executing a PIP that works.


What You’ll Learn:

This practical, strategy-packed session will explore:

1. The Purpose of Performance Improvement Plans

  • Understand the role of PIPs in enhancing employee performance.
  • Learn why PIPs should focus on development—not discipline.

2. Benefits of a PIP

  • Support employee growth and skill-building.
  • Strengthen team accountability and clarity.
  • Improve retention by offering structured opportunities for improvement.

3. Impact of PIPs on Employees

  • Explore emotional, psychological, and professional effects.
  • Learn how to present PIPs to reduce fear and resistance.

4. Clarifying Stakeholder Roles

  • Define the roles of HR, direct supervisors, and senior leadership.
  • Understand each party’s responsibilities in the PIP process.

5. What an Effective PIP Should Include

  • SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
  • Clear timelines, support mechanisms, and success benchmarks.

6. What to Avoid When Developing a PIP

  • Avoid vague language, unrealistic goals, or punitive tones.
  • Recognize the legal and ethical pitfalls of a poorly drafted plan.

7. 10 Steps to Developing an Effective PIP

From identifying the problem to closing the PIP, this section walks through:

  • Root cause analysis
  • Goal setting
  • Timeline planning
  • Coaching integration
  • Documentation essentials

8. Best Practices for Communicating PIPs

  • Tips for having constructive, respectful conversations.
  • Language and tone that invite growth rather than fear.

9. Monitoring Progress

  • Implement periodic reviews and status check-ins.
  • Know when to modify, extend, or conclude a plan.

10. How to Respond When You’re on a PIP

  • Guidance for employees: staying focused, asking for support, and regaining performance trust.
  • Tips to maintain morale and motivation while under a PIP.

Why You Need to Attend:

Every manager will eventually face a situation where an employee’s performance doesn’t align with organizational standards. When this occurs, it’s not just about “fixing” the employee—it’s about offering the tools and guidance to bring them back on track.

This webinar equips you to:

  • Address performance issues with professionalism and empathy.
  • Establish a development-oriented performance culture.
  • Avoid costly mistakes that can lead to turnover or legal risks.
  • Ensure fairness and clarity in performance conversations.

With step-by-step guidance and actionable strategies, you’ll leave this session confident in your ability to manage and support underperformance through effective PIPs.


Key Takeaways:

  • Develop constructive, actionable PIPs that build employee capabilities
  • Learn how to handle difficult conversations with confidence and clarity
  • Master the structure and timing of each phase in the PIP cycle
  • Gain tools to support both the manager and the employee through the process
  • Prevent legal and HR complications by ensuring PIP compliance

Who This Course is For:

This webinar is ideal for professionals involved in employee performance, development, or compliance. Attendees may include:

  • Senior Leadership
  • Human Resources Teams
  • Compliance Professionals
  • Managers & Supervisors
  • Project and Team Leaders
  • Employees
Rhanda McKown

Deborah Jenkins

Deborah Jenkins, PHR, SHRM-CP, has over twenty years of experience as an Accounting and Human Resources (HR) Professional. She has served in senior leadership roles as well as supporting businesses as a generalist, payroll specialist, training and development provider, and benefits administrator. The variety of industries she has contributed to span the public, private and non-profit sectors. From this, Deborah has derived a broad understanding of the challenges facing business leaders, HR professionals, and all personnel. After having spent years broadening her skills, knowledge, and experience, Deborah now services her clients as a Human Resources Consultant, Leadership Trainer, Motivational Speaker and Executive Coach through her business, HR Solutions, LLC.To prepare her for these opportunities, Deborah received a Human Resources Management Bachelor’s Degree from Park University and an Accounting Associate Degree from the University of Great Falls (now the University of Providence). She further is a certified Human Resources Professional from some of the leading associations in the world, including a Professional in Human Resources (PHR) from the Human Resources Certification Institute, a Society for Human Resource Management Certified Professional (SHRM-CP), and a Toastmasters Competent Leader (CL). To offer additional value-added tools to her services, Deborah has completed training and is an Authorized Partner and Trainer with Wiley’s Everything DiSC®.Deborah understands that learning is a lifelong adventure, and she continually pursues personal and professional development. One way she accomplishes this is by participating in Toastmasters International since 2010. By serving in each role repetitively, she continues to develop her speaking, organizational, and leadership skills. She also believes in giving back to her community and has been a very active board member for several non-profit organizations including local Toastmasters Chapters and both the local Society of Human Resource Management (SHRM) chapter as well as the Montana State Council SHRM.By sharing knowledge, inspiring others, and continually pursuing personal growth, Deborah aspires to ignite both individual and corporate success, thus enhancing overall well-being and shared fulfillment. Her goal is to assist others to develop more effective communications, supportive collaboration, and harmonious concord to reach superior streamlined, successful, and enjoyable results. Starting her own business in 2013 allows her to allocate her energies to accomplish this mission and focus in the areas she’s most passionate about: Workforce Training, Leadership Development, Success Consulting, and Motivational Speaking.When Deborah is not working, learning, or volunteering her time, she enjoys hanging out with her high school sweetheart husband, their two amazing daughters, and adorable grandson, spending time outdoors with Mother Nature, and taking in the arts and entertainment offered in her home state of Montana and beyond.

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